Support

Need Help?

We're here to help! If you have any questions, issues, or feedback about Santa's Secret Line, please reach out to us.

Contact Us

Email us at: customer@santassecretline.com

We typically respond within 24-48 hours.

Common Questions

How do I cancel my subscription?
You can manage or cancel your subscription in your device's App Store settings under Subscriptions.

Is my child's voice recorded?
Voice is processed in real-time to generate Santa's responses. We only retain voice data for a limited time for service quality and abuse prevention purposes. See our Privacy Policy for details.